Terms & Conditions

Terms and Conditions:

General T&C (updated 19/12/2014):

  1. All purchases or orders made must comply to the terms & conditions stated here.
  2. All orders & purchases will be made online & usage of email for communications purposes.
  3. Discounts offered online are for customers only & Not Applicable for dealers or re-sellers.
  4. All gifts (if any) are while stock last.
  5. Support shall be Online only.
  6. On Site support upon request and shall be reimbursable accordingly.
  7. Online discounts & offers does not apply to Government agencies, institutions or charity organization; as Special Discount is offered to these organizations separately.
  8. Our price-lists are subjected to change without prior notice.
  9. Obtain official quotation before making purchases.
  10. Prices peg at Ringgit Malaysia. Peg will change without prior notice and depending on Malaysia Currency Exchange.
  11. Item sold are Non-refundable or replaceable.
  12. Read terms & conditions for payment via different method as stipulated in Payment Methods.
  13. Online calculator is NOT an official quotation and merely representation of actual price. To make a purchase and confirmation of FREE gift (if any), please obtain an official quotation from us.
  14. All products published here are Electronic.Download.Software. (no CD will be provided).
  15. We are merely Distributor /Reseller to all software product listed on http://www.bizbit.com.my
  16. We shall not be held liable to the installation, performance and/or working of all software products as these products are copyrighted by the relevent manufacturer(s) & producer(s).
  17. All bugs and/error found while using the products are solely the manufacturer(s) & producer(s) responsibility and shall not hold Debiz Enterprise liable of any inconvenient caused.
  18. Before downloading and installing any of the software, you are advised to backup all your data. We shall not be hold liable of any data lost if you fail to perform backup to your system prior to installation.
  19. Our Online Contacting hours; Daytime Team from 8.00am to 5.00pm. NightTime Team from 5.00pm to 11.00pm.
  20. Monday to Friday (Weekdays 24 working hours email respond time). Saturday, Sunday & Public Holidays (Within 48 working hours email respond time). We strive to achieve better in our service level.
  21. Our terms & conditions subject to updates and changes from time to time without prior notice.

progeCAD T&C:

  1. All purchases for progeCAD Products Exclude box and installation CD.
  2. Installation CD can be purchased at RM 85.00 without box.
  3. Installation CD delivery within Malaysia is Free of charge.
  4. Installation CD delivery other than Malaysia is chargeable.
  5. progeCAD license bundle with Free patch updates but not for Version Upgrade. Separate purchase applies for Version Upgrade. progeCAD license if bundle with iCare Subscription Service; Free upgrade to latest Edition.
    1. Example v10.0.1 to v10.1.50; Free patch updates.
    2. Example v10.0.0 upgrade to v20.0.0; upgrade fees applies.
  6. iCare Subscription Service is renewable annually. Refer to iCare Subscription Service article.
  7. All CD's has been tested against defects before delivery. All complains on defective CD's must be reported within 1 week of receiving. Replacement for defective CD's after the complain period shall be reimbursable and be accordance to discretion of Debiz Enterprise.
  8. Only progeCAD Professional stocks are readily available except for orders that are more than 15 licenses.

Other Products T&C:

  1. All purchases for Techsmith, Thearender, Easypano, Avira, Avast, etc Products Exclude box and installation CD.
  2. All trial edition downloaded from respective developer's website can be activated upon purchasing license keys; unless otherwise specified.